FREQUENTLY ASKED QUESTIONS

Q.      Do you provide a labeling service for individuals / small businesses as well?

Absolutely! We aim to serve ALL sectors of the Namibian market.  From industrial manufacturers and retailers to the smallest home-based business.

Q.      What types of labels do you supply or print?

We carry stock of various sizes ranging from numerous types of material.  These items can be bought as is, or you can request a one color overprint on these blank labels.  The minimum quantity that applies is based on a roll of 1000 labels.

We also offer various sizes of "thermal" labels which are used mostly on scales for the butchery and fresh produce sector.

Many of our clients frequently request customised labels, in terms of size, shape, quantity, colour as well as material options. 

Q.      What does a custom label cost?

This is probably the most difficult question to answer as it all depends on:

• Size
• Quantity
• Colours
• Type of material & finish

The most important factor is the size of the label and obviously, the quantity required.  The bigger the QUANTITY, the less expensive the unit price becomes.

Q.      Is digital printing not the future of printing methods?

Yes and No! Digital printing has become more economical over the last few years, but will basically never compete with flexo- and litho-printing costs.  There is and always will be a need for both methods. 

• • Digital is more economical for small volumes and obviously origination changes. 
  • Flexo is STILL the preferred and most economical printing method for higher volumes.

Q.      Is there a minimum order quantity?

In short: NO! However, we would rather like to refer to it as an "economical" quantity.  Especially if new printing plates and cutting dyes or other tooling is required. A low quantity will NOT be economical at all.

As a benchmark, an economical quantity will be approximately 150 square meters.

Q.      What are the steps & lead time for label printing?

The steps are straightforward and listed below:

• Supply artwork or request artwork from our designing department.
• Indicate the size and shape required.
• It is important to disclose information about your product or other forms of packaging.  This is important for us to be able to advise the best possible adhesive and material for your product.
• Inform us if the label will be hand- or machine applied.
• Indicate your required quantity
• We will then submit an official quote including options on various quantities as well as additional once-off charges such as printing plate-, cutting dye, or other tooling costs required.
• Once the artwork is approved, it will take approximately 1 week for the printing plates to arrive.
• Once we have the printing plates and depending on the quantity ordered, delivery should not take longer than 48 hours.
• Thereafter repeat orders will be processed within 48 hours.

Q.  Do we print barcodes and where does one obtain them?

• Barcodes can be purchased from GS1 Namibia:
  

  
  

• Once you supply us with your barcode number, we will be able to print.

Q. Do we support the latest 2D Barcodes?

• Yes, we can generate you a barcode after you supplied us with your GTIN (Global Trade Item Number).
  

  
  

• Learn more about GTIN(s) and how it can improve your supply chain:

Q.      Are payment terms available?

We do offer 30-day terms based on your credit rating.

Click below to download our credit application:

Should you have ANY additional questions or require additional information, PLEASE do not hesitate to contact us!